ServiceNow Developer - Chennai/Bangalore/Coimbatore/Pune/Tamil Nadu, India - BHR Code Pvt Ltd

BHR Code Pvt Ltd Chennai/Bangalore/Coimbatore/Pune/Tamil Nadu, India

1 week ago

permanent Technology / Internet

Description

Responsibilities :

Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations.
Configure and customize ServiceNow modules such as Incident Management including Major Incident Management, Change Management, Service Catalog, and Release Management.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Provide ongoing maintenance, support, and enhancements to existing ServiceNow implementations.
Develop and maintain ServiceNow reports, dashboards, and KPIs to monitor system performance and user activity.
Perform ServiceNow administrative tasks such as user management, role configuration, and system upgrades.
Troubleshoot issues related to ServiceNow functionality, configuration, and integration.
Stay current with ServiceNow best practices, new features, and industry trends to continually improve system performance and usability.
Document technical designs, configuration changes, and system processes.
Collaborate with crossfunctional teams to ensure alignment of ServiceNow solutions with business objectives.

Qualifications :

Bachelor's degree in computer science, Information Technology, or related field.
Minimum of 5+ years of experience developing and administering ServiceNow solutions.
ServiceNow certifications preferred.
Proficiency in ServiceNow scripting languages such as JavaScript & Glide & Automation
Handson experience with ServiceNow platform components including Service Catalog, Workflows, and UI Policies.
Strong understanding of IT service management processes and frameworks such as ITIL.
Experience with ServiceNow integrations using APIs, web services, and MID Servers.
Excellent problemsolving skills and attention to detail

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