Director - Transitions, Managed Service - Bengaluru, Karnataka

The Managed Services Manager (MSM) is a role that requires both project management skills and customer handling skills along with fair knowledge of technology. · ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

The Managed Services Manager (MSM) is a key role that partners with the customer to utilize industry best practices (ITIL/ITSM). The MSM acts as the customer's single IT management focal for all service-related issues and technical escalations. · ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

We are looking for a Service Manager with experience in IT Service Management (ITSM) to ensure stable reliable high-quality IT services. · 3-6 years of experience in IT service management or IT support roles. · Strong hands-on knowledge of ITSM processes: Incident Management Prob ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

Looking for Service Management with Incident Management / Problem Management/Availability / Capacity Management. · ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. · D ...

The job requires a Service Manager with 10-15 years of experience to manage a team and ensure the team's objectives are met within stipulated timelines. The candidate should have excellent leadership, communication, sales, and customer service skills. · ...

Service Manager · Maintains overall responsibility for customer satisfaction through delivery of managed IT services. · Participates with Senior IT Executive and other IT Leadership in formulation and execution of IT strategy direction. · Engage consult senior leaders to align wi ...

We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. · Maintains overall responsibility for customer satisfaction through the delivery of managed IT services · Participates with the Senior IT Executive and other I ...

This critical role involves managing vendor teams and internal resources to deliver seamless service to global reinsurance operations. · The ideal candidate will have a strong background in platform management, automation technologies, and IT service delivery. · The role requires ...

Publicis Sapient is looking for a Senior Service Manager to join the Global IT Operation team. · As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients. · The ideal candida ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...

Job summary · We are looking for a ServiceNow Managed Services Technical Consultant to join our offshore delivery organization in India. · ResponsibilitiesHandle incidents, service requests, problems, and minor enhancements on the ServiceNow platform. · ...

Service managers lead teams to deliver exceptional customer experiences. Our ideal candidate will have: · A bachelor's degree or diploma · At least 10 years of relevant work experience · The successful candidate should possess excellent leadership and communication skills as well ...

Manage service team for installation commissioning and after-sales support ensure timely breakdown resolution preventive maintenance coordinate with customers to ensure high service satisfaction manage service schedules spare parts planning warranty support train and guide servic ...

This role involves technical support to service engineers and service technicians managing spare parts and MIS reporting. · ...

We are hiring a Service Manager to handle customer escalations and ensure smooth after-sales service for premium home & kitchen appliances. · ...

IT Service Management Role · The ideal candidate will have strong leadership skills, technical expertise in ITSM frameworks (e.g., ITIL framework), and experience with ServiceNow tool configuration. · This role requires developing strategies aligned with industry best practices t ...

The incumbent would be responsible for Service Delivery and Customer Satisfaction for retail and project management, Cost Control, Revenue Generation and Working Capital Management, System and Infrastructure Development, training and Implementation , Compliance. · ...