Tours and Travels Operation - Ahmedabad, India - REZMYTRIP

REZMYTRIP
REZMYTRIP
Verified Company
Ahmedabad, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job description

Operations Executive/ Sr. Executive
**About the role:
- **
Attending day-to-day activities of all the inquiries received from Travel agents and from B 2 B also.

Reply all agents inquires on time i.e. Sending quotations if we have ready rates, well presented offers, full needed information and most competitive rates (check with particular hotelier or B 2 B agent) to materialize maximum business from our RMT Portal.

Providing administrative support to Travel Consultants at all levels, including the design of itineraries and proposals, bookings and supplier and product knowledge gathering.

Timely follow up for the quotations sent on the previous day, to study and understand.

Receive the confirmed bookings with all required information from the agents.

Ensure that all work executed in a correct and timely manner in alignment with services booked as per each Agents requirements.

Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to Agents client itinerary.

Facilitating for smooth and easy execution of services from arrival till departure.

Send confirmation of the services to the agents on time with full information, presentable and professional way from the RMT portal.

Adhere to all agents' requirements to give them maximum satisfaction and create agent loyalty

Follow-up for payment in coordination with the account to eliminate any issues.

Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client's itinerary with accuracy and quality.

Handle unforeseen problems and complaints i.e. escalation handling by coordinating with Agents and company's department.

Get agents feedback about provided services to their clients, positive and negative points to improve our services.
**Requirements:
- *
  • A Customer driven, positive attitude with a proven passion for delivering outstanding service.
  • We require Full Time Executive with knowledge of International Destinations, Travel Packages.
  • Good communication and selling skills

Salary:
₹18, ₹40,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)
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