Guest Relations Executive - Mumbai, India - The Nutcracker Restaurant

Description

Guest Relations Executive to provide high-quality service to our customers.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact for our customers.


Responsibilities:

Take reservations.

Handling waiting list of the guests efficiently.

Welcome guests, seat guests.

Attend to special guests (e.g., VIPs) and answer their inquiries

Provide information about special menu, loyalty programmes etc.

Anticipate guest needs and build rapport with customers.


Job Types:
Full-time, Regular / Permanent


Salary:
₹18, ₹23,000.00 per month


Benefits:

• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Lower Parel, Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)


Language:

• English (required)

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