Branch Operations - Ahmedabad, India - Skillventory

Skillventory

Verified Company

Ahmedabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Branch Operations - UBL For a leading NBFC:

From 2 to 7 year(s) of experience

- ₹ Not Disclosed by Recruiter

Ahmedabador

Roles and Responsibilities

Disbursement Process Management:
Ensuring updation of cases in LOS, generating sanction letter and
- loan documents. Stamp paper management and stock keeping. Verification of executed docs.

Supporting relationship team in branch walkin execution of loan docs. Coordinating with HO for

- disbursement.

LMS Handling: Creation of loan accounts, updation of securities (for secured loans). Ensuring LANs are

- verified by HO team before EOD.

Post disbursement

Document Handling:
NACH/PDC/UDC submission to HO along with the excel
- database loan wise. Legal doc completion and submission for lender signing
- (Branch Manager
- signature). Legal file Management (of loan documents)

Managing the vault process, vendor (Crown)

- coordination. Ensuring the CS /CP (deferral if any) are tracked and reported to HO on

Weekly/Fortnightly basis.
Audit: Ensuring upkeep of loan agreements in the folders for reference. Extending internal and

- statutory audit support within the scope of operations. Actively support implementation of new
- processes and recommendations on Process Improvements.

Customer Service &

Relationship Building Activities:
Client Service request tracking (TDS
- refund/penalty waiver/ foreclosures/ no dues/ cash collateral refund) received at the branch along
- with TAT

Balance Confirmation (LMS generated)/ SOA sharing with branch clients
Contacting existing customers and collecting data (for Risk: portfolio analysis, Marketing: customer

- success stories etc.)

Sales &

Collections Support:
Up-sell and cross sell of insurance and any other products/services at the
- time of execution of documents (when customer visits branch for execution of documents) Branch
- walk-in conversions

Secondary: Telephonic support in collections when required by the Organisation (e.g., When customers

- are not responding to RMs)

Role:_Branch Operations Manager
Salary:_ Not Disclosed by Recruiter
Industry:_NBFC
Department:_BFSI, Investments & Trading
Role Category:_Banking Operations
Employment Type:_Full Time, Permanent

Key Skills

Statutory AuditCustomer ServiceBranch OperationsBranch ManagementAccountingNBFCProcess ManagementFile ManagerDisbursementAuditingEducation
UG:_Any Graduate

Company Profile:

SKILLVENTORY