Sales Trainer - Gurgaon, India - Mercury Solutions Limited
Description
Training Calendar Creation:
- Create Sales Plan basis training need identification.
- Training Delivery and Governance
- Train team on Product selling and customer experience management.
- Ensure implementation of training guidelines at stores.
- Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.
Operations:
- Monitor, review and drive performance of CRO
- Drive training to achieve targets for new and existing store staff
- Identify gaps & create solutions to improve the induction & output of store staff
Role of a Trainer
(i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP
(ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training
(iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP.
(iv)
Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently:
Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc.
The count of icoaches and Fitness Certificates to be done on a daily basis are to be mutually agreed.Role of Trainer
(i) Conducting regular refreshers of store staff members
(ii) Drive and administer online DKT & JKQ for store staff members, ensure participation
(iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head
(iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members
(v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path at the company.
Job Types:
Full-time, Regular / Permanent
Salary:
₹29, ₹37,500.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- Trainer: 2 years (required)
- Telecom(service provider): 2 years (required)
Speak with the employer
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