Sm-hro - Bengaluru, Karnataka, India - Genpact

Genpact

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, __dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. _
_We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._
**_
- **
_ _

_Now, __we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._****_
- **
_ _

_Welcome to the relentless pursuit of better._
**_
- **
_ _
**_
- **
_ Responsibilities_:
_ _
-
_Provide senior-level management and lead team on operational aspects for end-to-end HR operations with experience in recruitment and payroll processes_

_ _
-
_Ensure an excellent experience for all stakeholders/customers of the processes_

_ _
-
_Work closely with quality team in identification and implementation of improvement ideas_

_ _
-
_Monitor and resolve day to day issues & escalations, if any, by coordinating with the Recruitment & Payroll team & Process owners_

_ _
-
_Work closely with Process owners to ensure that any process changes / updates are communicated timely to the team members in India_

_ _
-
_Review process performance and report out performance dashboards on a regular basis_

_ _
-
_Provide support to the team for critical and complex cases_

_ _
-
_Provide coaching and mentoring to team members_

_ _
-
_Participate and drive governance meetings with client stakeholders_

_ _
-
_Ensure adherence to KPI's and SLAs as agreed for the respective processes_
**_

- **:
_ _

_Qualifications we seek in you_:

_ __Minimum Qualifications_
_ _
-
_Relevant years of experience in managing HR Operations including Recruitment & Payroll for North America market _
-
_Excellent communication skills (verbal and written) to manage relationships with client, & teams_

_ _
-
_Bachelor's or equivalent education_

_ _
-
_Team leadership experience_

_ _
-
_Required understanding in HRIS tools, (Workday) or similar HR solutions_

_ _
-
_Required experience with ADP or similar Payroll solutions_

_ _
-
_Identify, implement & oversee process improvements to ensure efficient and accurate data processing_

_ _
-
_Demonstrated competence in managing various HR functional areas such as Talent Acquisition, Employee Lifecycle management, Employee Support Center & Payroll _
-
_Outstanding interpersonal and communication skills_

_ _
-
_Extensive client/stakeholder management experience to include supporting escalations_

_ _
-
_Demonstrated credibility and integrity in communications to ensure information flows both upward and downward_
**_
- **_ Preferred Qualifications/ Skills_
_ _
-
_MBA/external certifications from recognized institutes __is an advantage_**
_ _
-
_Ability to thrive in an unstructured environment and work independently_

_ _
-
_Ability to manage multiple complex issues and prioritize projects concurrently_

_ _
-
_Ability to work at all levels of the HR "stack" - strategic, operational, and tactical_

_ _
-
_Contract management_
**_
- ****_
- ****_
Job_**_Senior Manager_

_ Primary Location__India-Bangalore_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Mar 14, 2024, 3:23:32 PM_

_ Unposting Date__Ongoing_