Resolution Specialist, Contact Center - Bengaluru

At ANZ we're shaping a world where people and communities thrive driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. · The Contact Center Operations is responsible for managing daily operations by ensuring timely accurate p ...

We are looking for a highly skilled Contact Center Architect to design, · implement, and optimize cloud and on-prem contact center solutions.The ideal candidate should have strong expertise in contact center platforms such as Amazon Connect, · Genesys, Avaya, Cisco, NICE, Five9 o ...

We are looking for a highly skilled Contact Center Architect to design, implement and optimize cloud and on-prem contact center solutions. · ...

We are looking for an experienced Contact Center Engineer with strong hands-on expertise in Genesys and Genesys Engage platforms. ...

+Job summary · The primary role of the position is to service members customers and volunteers by providing knowledgeable support in IEEE Products & Services.++50 hours of training · +++Formal training/education in technical (Help Desk type) support,+Excellent oral and written co ...

The Contact Center Operations is responsible for managing the daily operations of the team by ensuring timely and accurate processing of requests through effective allocation of work. The role is also responsible for acting as the first level of escalation for the team and being ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels.This role will play a key part in scaling our customer support operations, strengtheni ...

We are seeking an experienced Contact Center Manager to lead our customer support operations. · Bachelor's degree in Business Administration, Communications or a related field. · ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels. · ...

The Contact Center Operations is responsible for managing the daily operations of the team by ensuring timely and accurate processing of requests through effective allocation of work. · ...

The contact center operations team manages daily operations by ensuring timely and accurate processing of requests through effective allocation of work. · Being the first point of contact for queries and escalations. · The role acts as an escalation point for stakeholders SMEs cu ...

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters · ...

This customer service consultant role involves managing inbound and outbound calls, identifying customers needs, providing solutions, building sustainable relationships with customers by taking extra mile. · ...

The Contact Center Specialist responds to routine inbound phone calls and emails. The role assists as front line support for product and/or service requests. ...

The Contact Center Support Analyst position is responsible for providing end-user support for contact center agents utilizing Cisco telephony solutions, · including troubleshooting break/fix issues and managing provisioning in a Cisco-based environment. · ...

Design build and configure applications to meet business process and application requirements. · Proficiency in Cloud Contact Center Implementation. · Strong understanding of application development methodologies. · ...

ScribeEMR Systems is a leading healthcare support services company specializing in remote live medical scribing. · Educational qualifications required: Any graduate · ...

The contact center coordinator will be responsible for implementing company policies procedures and standards of ethics and integrity by applying related action plans using the Open Door Policy. · They will also complete work assignments and priorities by using policies data and ...

The position of Contact Center Coordinator is responsible for ensuring that company policies and procedures are implemented in accordance with ethical standards by using the Open Door Policy and applying these to execute business processes and practices. · Completes work assignme ...

++The Contact Center Operations is responsible for managing daily operations of the team by ensuring timely and accurate processing of requests through effective allocation of work. · + · ,++Strong commitment to maintaining quality, accuracy, and adherence to established standard ...

This position involves implementing company policies and procedures, completing work assignments, and providing customer service. · Complies with company policies and procedures · Completes work assignments · ...