Digital Content Strategist - Bengaluru, India - Cisco Systems

Cisco Systems

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Who You Are
Are you an energetic problem solver, critical thinker, and emphatic storyteller? If your answer is "Yes," we'd like to talk to you The
_Cisco Networking_

Group's _Technical Communication team is looking for stellar

Content Strategists to join us in our journey to redefine the content experience for our customers.

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What We Do
Our team

_ _develops content for service providers and web scale companies to redesign their networks, making the internet and all it has to offer, accessible to more people than ever before.

We continue to lead by creating the 'Internet for the Future' for the 5G era across silicon, routing and optical networks, network automation, and more.

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What You'll Do
The global initiatives we're driving to transform the content experience present a host of exciting opportunities for content professionals.

As a Content Strategist at Cisco, the job requires you to:

Provide expert advice and counsel to management, influencing the strategic direction of Tech Docs
Drive Tech Doc objectives and alignment with stakeholder groups (Cisco Tech Docs, IT, CX)
Engage with stakeholders to deliver complex, businesscritical, endtoend content solutions for opensource projects, developer content, Cloud products, etc.
Develop outcomebased content models to help customers achieve their goals in the most efficient manner.
Assess industry trends, business goals, user needs, content requirements, and content sources to make content decisions.
Pivot our content from being overtly technologyfocused to one that is geared for customersuccess
Implement strong search engine optimization (SEO) practices, interpret user research and site analytics, and conduct audits to inform content needs and develop recommendations based on organizational goals and user needs
Identify and execute automation opportunities

What You Should Have

5+ years of experience in a content strategy or related role and 5+ years working in technical communications as a writer or other related role.
Bachelor's degree in communications, online analytics, or a related field.
Ability to think broadly and strategically about content and how it can radically improve the digital experience for our customers
Exceptional people skills—helpful, respectful, approachable, teamoriented
Portfolio of work that demonstrates content that simplifies the overall product and content experience.
Exceptional communication and planning skills.
Analytical mind to review vast data, spot patternstrends, and draw conclusions.
Knowledge of A/B testing and measuring content performance
Familiarity with the use of taxonomy for content management
Ability to quickly come up to speed with the product, technology, and tooling nuances
A strong impact in the Tech Comm. industry through paper presentations and participation in community events and conferences.

Why Cisco
We connect everything; people, processes, data, and things.

We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals.

And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays, and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple-haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers, and we are doers.