Customer Support Executive - Mumbai, India - Ketto online Ventures Pvt. Ltd.
Description
1. Management and resolve customer complaints End to end (FCR) where possible- Knowledge of customer service practices and principles
- Listen to customers and share their feedback
- Work with the sales, finance and tech teams to resolve customer queries.
- Provide customer feedback to the product and sales teams.
- Identify patterns and devise ideas to improve Kettos customer support ecosystem
Pay:
₹10, ₹25,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Work Location:
One location
- Health insurance
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