Cre Receptionist - Calicut, India - Green Hive Properties Pvt

Green Hive Properties Pvt

Verified Company

Calicut, India

4 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Full job description

Coordination with the Client and quarry resolving team.
Maintain uptodate customer database and records in the system
Service Reminder call to customers as per process
Conducting Quality assurance surveys with clients and proving feedbacks to the backend team.
Grading the different type of clients to look upon best service to be provided.
Possessing excellent knowledge to enhance clients support.
Keep front desk clean, tidy and supplied with all the necessary supplies
Greet, communicate with and welcome guests
Answer all the customers' questions and address their complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages and send them to appropriate destination
Prepare and manage outgoing mail
Maintaining a pleasant working environment for your team and at the same time looking after the reception as to dispatch the daily correspondence, allow and greet the visitors.

Eligibility:

Excellent interpersonal, oral and written communication skill.
Knowledge of CRE systems.
Knowledge of mediation and conflict resolution techniques is preferable.
Computer skills on Microsoft office is required.
Will be softspoken but will be excellent on explaining the solutions to the customers making a strong happy customer list.
1 year exp in CRE cum Receptionist