Manual QA Engineer( IVR/IVA - Noida

We are looking for a Manual QA Tester with strong experience in Intelligent Voice Assistants (IVA) and Interactive Voice Response (IVR) systems. This role focuses on validating voice-driven conversational experiences, with an emphasis on Spanish-language accuracy, call flows, and ...

Analyze business and technical requirements to create detailed test plans and high coverage test cases. Execute manual functional testing for IVR/IVA conversational systems. · ...

Responsible for testing and assuring quality of GenAI VoiceAI Telephony and IVR systems. · ...

Description · EXL is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team.  As an Architect, you will be responsible for providing technical solutions to meet the various needs of our clients. You will serve as a lead to the Google deli ...

We are seeking a motivated and experienced professional to join our Telco Services team. · ...

About the Role · We are looking for a highly skilled and experienced QA Engineer with strong expertise in GenAI, VoiceAI, Telephony, and IVR testing. The ideal candidate will be responsible for ensuring high-quality delivery of next‑generation AI-driven voice and conversational s ...

We are seeking a motivated and experienced professional to join our Telco Services team. The role involves managing and enhancing core telco offerings such as Web Portals,IVR,USSD,SMS,Pre-call Services,Merchant IVR,and M2M IVR Portals, · while also driving partner and marketplace ...

We are looking for a highly skilled and experienced QA Engineer with strong expertise in GenAI, VoiceAI, Telephony and IVR testing. · ...

Responsible for testing and assuring quality of GenAI VoiceAI Telephony and IVR systems ensuring reliable secure and highperforming conversational AI solutions. · Test GenAILLM responses prompts and AI guardrailsPerform VoiceAISTASRTTS IVR telephony SIP call flows testingAnalyze ...

The Cisco CVP Engineer is responsible for handling escalations, ensuring the stability and performance of Cisco Customer Voice Portal (CVP) environments, and providing advanced troubleshooting support. · ...

· Description : · Job Title : Project Manager Conversational AI Engineer & CX · Experience : 9 to 12 years of relevant experience · Location : Noida / Gurgaon / Pune / Bangalore · Role Overview : · The Project Manager Conversational AI Engineer & CX will be responsible for leadi ...

We are looking for a highly skilled and experienced QA Engineer with strong expertise in GenAI,VoiceAI,Telephony,and IVR testing. · Testing & Quality Assurance · Conduct functional regression integration system testing for GenAIand VoiceAIBased applications.PerformIVRtestinginclu ...

Required Skills Set · Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and ...

About the Role · We are looking for an experienced Dialer Engineer / SIP Engineer who has deep expertise in setting up and scaling VoIP-based contact center solutions using Asterisk or similar technologies. · Dialer Setup & Architecture: Design and implement scalable cloud-based ...

Project Role : Quality Engineering Lead (Test Lead) · Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and fu ...

8+ years of experience in Cisco UCCE environment with deep hands-on expertise in CUCM, CVP, ICM and more. · ...

Advanced Genesys Architect with experience in SIP protocols, Genesys Framework and Architecture. · ...

*** APPLY ONLY IF YOU ARE AN EXPERT IN CISCO, ELSE WE WILL GET BACK TO YOU WITH OTHER OPPORTUNITIES***  · *** THIS IS ONLY WORK FROM OFFICE (WFO) JOB AND AT CLIENT SITE BASED IN NOIDA/ GREATER NOIDA*** · Job Title: Cisco On-Prem Collaboration & Contact Center Engineer (CUCM | UCC ...

We are looking for an experienced VoIP Engineer with 3-5 Years of experience in VoIP & Dialer System. The ideal candidate should have strong expertise in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, · Kamailio.Install configure customize dialer systems. · Manage optimize call routin ...

The Telephony Engineer is responsible for the design, configuration, implementation and maintenance of enterprise telephony systems supporting voice communication for business operations — including call centers interpretation teams and remote users. · ...