IT Helpdesk Technician - Chennai, Tamil Nadu, India - SAGCLAY

SAGCLAY
SAGCLAY
Verified Company
Chennai, Tamil Nadu, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
IT Helpdesk

Exp - 4 to 6 yrs


We are looking for a qualified IT Technician who will install and maintain computer systems and networks aiming for the highest user satisfaction.


We are looking for someone who is comfortable and confident in their technical knowledge and not afraid to admit what they don't know.

Getting the problem solved with the help of the team is fine with the ultimate result of a happy client.


Responsibilities:

Set up workstations with computers and necessary peripheral devices(routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Maintain records/logs of repairs and fixes and maintenance schedule

Identify computer or network equipment shortages and place orders Skills

Excellent diagnostic and problem solving skills

Excellent communication ability

Outstanding organizational and time-management skills

In depth understanding of diverse computer systems and networks

Good knowledge of internet security and data privacy principles


Salary:
₹392, ₹658,735.15 per year


Schedule:

  • US shift

Experience:

- total work: 4 years (required)

  • Help desk: 4 years (required)

Shift availability:

  • Night Shift (preferred)

Work Location:
In person


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