Support Executive - Mohali, India - Acute Professional Networks LLP

Acute Professional Networks LLP
Acute Professional Networks LLP
Verified Company
Mohali, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Salary:
₹12, ₹18,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time

Shift:

  • Day shift

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


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