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    IT Technical Writer - Noida, India - ucertify

    ucertify
    ucertify Noida, India

    3 weeks ago

    Default job background
    Full time
    Description
    Responsibilities:
    • Writes about technical subjects for technical and nontechnical audiences.
    • Creates scripts for video tutorials.
    • Tests and updates existing documentation.
    • Adheres to and updates in-house style guide.
    • Creates infographics and screenshot markups.
    • Write, edits, and help sections updates User Experience (UX) and User Interface (UI) copy.
    • Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections.
    • Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
    • Works closely with subject matter experts, engineers, developers, and product marketing team.
    • Monitors analytics on usage of online product training materials as well as those embedded within the product.
    • Collects user data to determine areas of documentation that need revision and updating.
    • May serve on quality design, product development, or user experience teams.
    • Writes explanations of care interventions that are understandable for patients, families, and medical personnel at all levels of expertise.
    • Works with scientists and researchers to draft grant proposals and write articles for non-specialist readers.

    Technical Writer Qualifications/Skills:
    • Ability to write user-friendly, engaging copy about highly technical subjects.
    • Ability to understand and accurately translate technical information for a general audience.
    • Knowledge of coding and scripting languages, such as C++, Python, HTML, CSS, and JavaScript.
    • Familiarity with content and learning management systems (CMS and LMS).
    • Facility with documentation publishing software, such as MadCap, RoboHelp, or Wikis.
    • Excellent problem-solving ability and attention to detail.
    • Ability to effectively use of analytics to improve user-facing content and applicant programming interface (API).
    • Past use of Agile/Scrum or similar collaborative tools a plus.
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