Operations Executive - Andheri East, Mumbai, Maharashtra, India - Jetways Travels Pvt. Ltd.

Description

• Utilize GDS software (Galileo/Amadeus) to handle air ticketing for both international and domestic travel.
• Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service.
• Coordinate and book flights, accommodations, and other travel arrangements according to client preferences and budgetary constraints.
• Ensure compliance with corporate travel policies and negotiate favorable rates with airlines, hotels, and other travel suppliers.
• Stay updated on industry trends, airline regulations, and travelrelated technology to provide the most uptodate information to clients.
• Handle and resolve any issues or complaints related to travel bookings, ensuring customer satisfaction and retention.
• Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts.
• Develop and maintain strong relationships with travel suppliers, negotiating contracts and ensuring the best possible service for clients.

• Bachelor's degree in Tourism, or a related field.
• Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus).
• Indepth knowledge of international and domestic travel booking processes, including flight, hotel, and car rental reservations.
• Familiarity with visa processing procedures and basic knowledge of visa requirements.
• Excellent customer service skills and the ability to handle corporate clients' travel needs with professionalism and efficiency.
• Strong negotiation and relationshipbuilding skills to secure favorable rates and services from travel suppliers.
• Proficient in using travelrelated technology and online booking platforms.
• Attention to detail and the ability to multitask in a fastpaced environment.
• Strong organizational and time management skills to meet client deadlines
• Excellent communication and interpersonal skills to effectively collaborate with clients, team members, and travel suppliers.
• Proficiency in MS Office suite and travel management software.
• Knowledge of travel industry regulations, including airline policies, travel advisories, and safety protocols.
• Ability to adapt to changing travel trends and technologies.

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

• Day shift