ServiceNow Business Process Consultant - Any Location, India - THIRE GLOBAL SERVICES PRIVATE LIMITED

THIRE GLOBAL SERVICES PRIVATE LIMITED Any Location, India

20 hours ago

permanent Technology / Internet

Description

Required Skills/Experience

1. 3+ years working with the ServiceNow platform with experience in at least two modules

2. 3+ years experience in management consulting, process design, or product management

Experience leading and executing complex strategic and operational initiatives at large organizations
Experience partnering and advising key stakeholders/executives
Experience leading and executing complex strategic and operational initiatives at large organizations
Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations
Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)

Required Soft Skills :

Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks

High proficiency with English language:
written, reporting, verbal/oral communication skills; must be an effective presenter

Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project related reports
Proven troubleshooting skills
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Proficient in Active Listening and Facilitation of Workshops
Proficient in driving decisions making and problem solving
Proficient in documenting process design, business requirements, user stories, process guides, and project collateral
Strong interpersonal skills with customer centric mindset

Supervisory :

Not :

ITIL V3 or V4 Foundations Certification
Certification in at least two (2) ServiceNow modules (ITSM, CSM, ITOM, GRC, SecOps, or other additional products)
Agile/SAFe Product Owner Certification (or equivalent)
ServiceNow Certified System Administrator preferred
ServiceNow CIS or Experience in multiple modules preferred
Bachelor's degree or equivalent practical experience
Maintain an active government security clearance if applicable

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