Customer Care Executive - Salt Lake, Kolkata, West Bengal, India - gnke services

gnke services
gnke services
Verified Company
Salt Lake, Kolkata, West Bengal, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Responsible to handle the queries and complaints from Flipkart customers on inbound calls.
  • Follow procedures methodically to accurately respond to customers on Call.
  • Provide quotes and information to customers related to their products.
  • Provide information including Delivery time and other queries related to the product.
  • Fulfill invoice requests on purchased products.

Requirements:


  • Should have a minimum of 6 months experience in BPO. Freshers were also considered.
  • Should be proficient in spoken and written English and Hindi.

Salary:
Up to ₹13,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Salt Lake, Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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