Front Office Executive - Tirur, India - ABC Group

ABC Group
ABC Group
Verified Company
Tirur, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Receive and provide general hospitality and support to the customers / visitors / guest at the showroom & greet the customer pleasantly and politely.


  • Responsible for attending to a visitor or customer present physically at Arrange welcome drinks & provide information about the services and products at the showroom before handing over the customer to assigned sales person / authorized person.
  • Provide proper space to the customer to keep his / her belongings. If he/she is caring any luggage / other materials.
  • Adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.

Before Sales

  • Understand and analyze the Customer needs & hand over the customer to sales team.
  • Guide the customer to the assigned sales man, before handover, check with salesman, whether he / she is ready or not.
  • Daily walk in customers enquired products & status.
  • Coordinate with sales teams & update data of attended customers.
  • Ensure Comfort the customer, if no sales person is available
  • Provide proper sitting.
  • Provide them refreshments.
  • Allow the customer to see the products by their own.
  • Give all relevant product details to customer

Time of Sale

  • Ensure the sales person attend the customer at their best.
  • Inform the sales manager, if any unattended customer is found.
  • If any guest / visitor Enters, guide them to the concerned dept. / persons, inform the concerned person before the appointment.

After Sale

  • Ensure the customer is satisfied with services.
  • Ensure to customer clarity with products selected.
  • Ensure to collect the customers full details with feedback.
  • Collect customer data name and address with customer needs.
  • Collect feedback from salesman after customer's visit.
  • Handover the data to sales promotion coordinator / sales manager / customer care executive.
  • Coordinate & maintain customers and visitors register walk in customers & visitors register.

Salary:
₹13, ₹15,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Tirur, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)


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