Client Service Associate - Thiruvananthapuram, Kerala, India - Core Institute of Technology, Thiruvananthapuram
2 weeks ago
Description
A Client Service Associate (CSA) in a marketing company plays a crucial role in building and maintaining positive relationships with clients.
They act as the primary point of contact, ensuring the client's needs are met and their satisfaction is prioritized throughout the marketing campaign.
Client Communication and Relationship Management:
Marketing Campaign Support
Skills and Qualities
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Excellent communication skills: Both written and verbal communication are essential for clear and concise interactions with clients.
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Strong interpersonal skills: Building rapport, actively listening, and demonstrating empathy are crucial for client relationship management.
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Organizational skills: The ability to prioritize tasks, manage multiple projects, and meet deadlines is essential.
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Attention to detail: A keen eye for detail ensures accuracy in communication, reporting, and project execution.
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Technical Skills: Familiarity with marketing tools, project management software, and CRM systems can be beneficial.
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Teamwork and Collaboration: The ability to work effectively with internal teams to deliver successful client campaigns.
Job Types:
Full-time, Permanent
Pay:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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