Customer Relationship Executive - Kanpur, India - Phoenix HR Solutions

Phoenix HR Solutions

Verified Company

Kanpur, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

CUSTOMER RELATIONSHIP EXECUTIVE (FEMALES ONLY)

About the Candidature:

Roles and Responsibilities:

Responsible for engaging with key customers by building and preserving trusting relationships.
Creating loyalty and driving revenue from existing customers by developing and executing contact strategies across multiple segments and all customer touch points.
Constantly identify opportunities to grow the customer base and build positive relationships with new clients.
Building and maintaining good relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Meeting with managers in the organization to plan strategically.
Understanding key customer individual needs and addressing these Conducting business reviews using CRM programs.

Skills Required:

Strong and Excellent communication skills in both English and Hindi (written as well as verbal).
Great interpersonal, communication, presentation and negotiation skills.
Should also be strategic and analytical when finding solutions to problems, to ensure maximum client satisfaction.
Has the caliber to perform in a dynamic environment and deliver KRA's.
Ability and willingness to learn about products and services specifications and benefits.
Patient and friendly personality.
Good timemanagement skills.
Great interpersonal, communication, presentation skills.
Good negotiation skills.
Quick learner.
Knowledge of Microsoft excel, Microsoft word.

Job Types:
Full-time, Fresher

Salary:
₹6, ₹8,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Experience:

- total work: 1 year (preferred)

Speak with the employer

International Sales Executive