Claims Executive - Bengaluru, India - InsuranceMarket
3 weeks ago
Description
Responsibilities
- Management of a claim's portfolio, and handling all claims within all appropriate service levels, and in a compliant manner
- Analysis of first notification of loss from our customers.
- Gathering necessary documentation and evidence related to the claim received and reporting the loss to the right insurance at the earliest
- Following up with insurance to ensure our customer's claim is approved and paid in a timely manner
- Keeping detailed records on the claims actions taken and all communications with the clients
- Coordinating with insurance providers and insuranceappointed repairers and loss adjusters to expedite our customer's claims and resolve disputes within the timelines.
- Staying up to date on regulations and industry standards
- Answering client inquiries and providing excellent customer service
- Maintaining accurate records and filing claims
- Negotiating settlements and resolving disputes
- Ability to work flexibly in the Motor Claims Team to meet customer needs
Requirements and Skills
- A minimum of 2 years experience in a Motor and/or General Claims handling Customer facing role
- Proven knowledge of contracts of insurance, particularly motor policies
- Demonstrated ability to communicate and influence internal and external customers
- Experience in a Customer facing role, maintaining a standard of quality whilst providing outstanding Customer Service
- Quiet background facilitating outgoing and incoming calls
About Our Company:
Our company is a vibrant, forward-thinking organization that is dedicated to fostering a culture of innovation, collaboration, and respect.
We take pride in our mission to create high-quality, sustainable solutions that address real-world challenges, and we are committed to maintaining an inclusive work environment that values diversity and promotes professional growth.
We look forward to welcoming a new member to our team who shares our values and is eager to contribute their unique skills and perspectives to our collective success.
Salary:
From ₹45,000.00 per month
Benefits:
- Work from home
Supplemental pay types:
- Commission pay
Expected Start Date: 04/09/2023
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