Customer Care Executive - Banjara Hills, Hyderabad, Telangana, India - SkillDzire Technologies Pvt Ltd
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3 weeks ago
Description
Roles and responsibilities:
- catering to customer phone calls
- handling customer concerns and complaints in a timely manner
- dealing with customer issues and churning out an easy-to-follow solution
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- Graduation is required (Any stream)
- Strong written & verbal communication skills (Telugu, English & Hindi)
- Computer proficiency (MS Office, Typing Speed)
- Freshers also can apply
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Banjara Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- Customer care: 1 year (required)
- Customer service: 1 year (preferred)
Language:
- Hindi, English, Telugu (required)
- English (preferred)
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