Us Operations Coordinator - Chandigarh, India - Proelio Technologies Pvt. Ltd.

Description

Position Summary

We are looking for an Intake Coordinator Intern to join our team and assist our medical facility by welcoming patients and ensuring patient information is organized before their medical appointment.

Able to answers the inbound phone calls, asks a series of questions for the purpose of collecting data, and then using the data to connect the caller to the appropriate service provider.

Requirements:

• Excellent communication skills since they work directly with a variety of patients.
• Proven work experience as an Intake Specialist or similar role
• Strong affinity for customer service
• Working knowledge of office management and filing systems
• Excellent organizational and timemanagement skills
• Relevant training and/or certifications as an Intake Coordinator
• Ability to identify program service needs and make appropriate referrals

Duties/Responsibilities:

• Processes paperwork for every caller efficiently and in accordance with established protocols.
• Obtains pertinent information from every caller by interviewing them courteously and professionally Answers and screens every call
• Followup on referrals by contacting organizations to collect data
• Ensures that all Intake Forms are properly completed and filed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Experience in US Healthcare Intake process
• Proficiency with Microsoft Office suite and overall computer skills
• Excellent written and verbal skills
• Strong quantitative and analytic skills
• Ability to adapt to a rapidly changing working environment
• Excellent interpersonal skills, and an aggressive approach to excellence
• Open to dynamic change and ability to thrive in such an environment
• Initiative to take on new tasks as necessary
• Education equivalent to a High school diploma, college degree preferred

Experience - 0-6 months with Excellent communication skills


Location and Shift Timing:

This position will be based in Chandigarh, India, and will require working in the Night shift.

If you are a motivated professional seeking an exciting opportunity to work in a global environment and contribute to the success of the organization, we would love to hear from you.

Why Join Us:

You will become part of a dynamic team that values innovation, collaboration, and excellence. We offer a competitive salary package and ample opportunities for professional growth and development.


Salary:
Up to ₹18,000.00 per month


Benefits:

• Health insurance

Schedule:

• Night shift
• US shift

Application Question(s):

• Willing to work in US Shift ?

Education:

• Bachelor's (required)

Language:

• English (required)

Ability to Relocate:

• Chandigarh, Chandigarh: Relocate before starting work (required)

Speak with the employer