Customer Support Executive - Saket, Delhi, Delhi, India - Oakridge New Energies Private Limited
Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
Requirements:
- Graduate & undergraduate both can apply
- Age limit 18 to 26 years male & female both can apply
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
Job Types:
Full-time, Permanent, Fresher
Salary:
₹14, ₹21,800.00 per month
Benefits:
- Health insurance
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (required)
Language:
- Hindi (required)
- English (required)
Ability to Commute:
- Saket, Delhi, Delhi (required)
Ability to Relocate:
- Saket, Delhi, Delhi: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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