Technical Platform Support Specialist - Hyderabad / Secunderabad, Telangana - beBeeMonitoring

    beBeeMonitoring
    beBeeMonitoring Hyderabad / Secunderabad, Telangana

    4 days ago

    Full time Healthcare

    Job title: L2 Support Engineer

    Description

    Job Title: Technical Platform Support Specialist

    The role of the Technical Platform Support Specialist is to ensure continuous monitoring and maintenance of our platform and jobs.

    • Conduct regular checks on dashboards and logs for any issues or discrepancies.

    1. Review job status in real-time, identify potential problems, raise alerts as necessary, engage with teams involved in resolving these matters within agreed service levels. Such responsibilities include but are not limited monitor check points identified at present ensuring an elevated awareness among customers either personally via direct feedback from them or collectively when meeting weekly by providing transparent updates about performance against set objectives & strategies undertaken which guarantee delivery!

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