Network Support Engineer@delhi - Delhi, India - Growthhub Consultants

Growthhub Consultants

Verified Company

Delhi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Education Qualification-Any Technical Degree

Experience-1- 2 yrs

Salary-25,000-28,000

Key Responsibilities

1. Supplier and Network Management

Arrange and install network as directed by the senior network engineer.
Screen network performance and report findings to immediate supervisor.
Provide Level1/2 support and troubleshooting to resolve issues
Configuring and installing various network devices and services (e.g., switches, load

balancers, VPN, QoS)

Investigate network issues and blackouts; redesign and work together with Supervisor.
Create and implement measures, traits, and access check to secure network frameworks
Provide Technical support for people using the network.
Maintain list of outstanding suppler actions/defaults/issues.
Management and maintenance and ensuring maximum availability of this network is a

primary function.

Improve levels of service delivery (time to deliver, reliability in service)
Manage to high standards all equipment room management and patching
Review and refresh published SLA and support material for client's use
Review and contribute to technology related marketing material

2Voice Service Management:

Configure and manage delivery of Voice services to customers
Standard supplies will be templated.
Working with Mitel/Cisco IPT leading edge technologies, the role will require knowledge of

have some knowledge or familiarity with the terms and functionality of the above.

The role will include the physical repatching of Cat6 cabling to provide connectivity and various

telephony software administration and programming. Patching records must be updated and aninventory of handsets, patch leads, extension leads maintained.
3. Internal (Business Support) Technology provision

Desktop Support to Team. Ensure adequate and timely levels of end user desktop and
Perform daily system monitoring, verifying the integrity and availability of all hardware,
Perform daily backup operations, ensuring all required file systems and system data are

successfully backed up to the appropriate media, recovery tapes or disks are created, andmedia is recycled and sent off site as necessary.