CRM Executive - Hyderabad, Telangana, India - Anuhar Homes Private Limited

Anuhar Homes Private Limited

Verified Company

Hyderabad, Telangana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Job description

To ensure timely collection of booking from Client and payment followup as per schedule.
To ensure documentation and processing of agreements are done as per the committed time line.
Managing the team members.
Bimonthly demands to be sent to customers / bankers.
Follow up on outstanding payment.
Handling customer queries, addressing and timely resolution of escalations.
To Liaise with departments like Projects, Sales, PPMS, Legal and Accounts.
Interact with financial institutions for providing documentation.
Facilitate customers for registration and other legal related documentation.
Intimation letter of readiness of unit for possession to be sent to customers.
Predeliver Inspections before handover and possession of units to the customers and issue of car parking allotments.
To manage Litigation and legal compliances along with the legal division.
Maintaining and updating records of Customer interactions.
Maintain customer files with relevant documents and ensure periodic filing.
Track and prepare reports on collections.
Collect feedback from customers and evaluate and make recommendation with regard to improvement of service and look into area that need improvement.
Experience into Registration process.
Coordination with Legal team for preparation of Sale Deeds.
Co

- ordination with external vendors for Scheduling Registrations and execution.

llection of Sale Deeds appointment fixing in co-ordination with legal team.

Follow up with internal stakeholders for Sale Deed signatures.
Follow with Landowners with legal related matters and Sale Deed Signatures.
Achieving Monthly Registration Targets.
To carry out all other responsibilities assigned by your reporting manager.
Interpersonal skills and Communication skills: Fluent in English, Hindi, Telugu.
Experience in handling and resolving customer queries is a must.

Perks and Benefits