Voice Process Executive - Mumbai, India - medico hub

medico hub

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:
Voice Process Executive / Customer Support - Health Care Services Work from Home
We are seeking a skilled Voice Process Executive/Customer Support representative to join our team.

In this role, you will be responsible for handling customer inquiries related to health care services, resolving customer issues, and ensuring customer satisfaction.

Responsibilities:

Answer incoming calls and respond to customer inquiries related to health care services in a timely and professional manner
Provide customers with accurate information related to health care services
Resolve customer issues and complaints related to health care services to the customer's satisfaction
Document all customer interactions related to health care services and maintain accurate records
Meet or exceed customer service expectations and performance metrics related to health care services
Collaborate with team members to improve customer support processes and procedures related to health care services

Requirements:

Excellent verbal and written communication skills
Ability to handle multiple tasks and prioritize effectively
Strong problemsolving skills and ability to think on your feet
Comfortable working in a fastpaced environment
Ability to work independently and as part of a team
High school diploma or equivalent; college degree preferred
Previous customer service or call center experience preferred, preferably in the healthcare industry

Salary 10 to 12k Per Month
**Contact: Only WhatsApp