Account Receivable Caller - Bengaluru, India - Sureminds Solutions
Description
Position :
Insurance Follow Up - 2 (ISP-2)
Shift :
US Shift (05:30 PM to 03:00 AM)
Job function
- Checking denials from EOBs, ERAs by calling the Insurance Companies.
- Calling the insurance companies for the specification of denials.
- Reprocessing the claim over the phone or reopening the claims on the online portals
- Filing an appeal to the insurance companies with the required information
- Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payer's portal
- Refilling corrected claims with coding/demographic/authorization/referral corrections.
- Disputing with the insurance companies on incorrect denials.
- Working on FTH (Fix The Hole) to prevent future denials
- Tasking to the clients and other teams for required information
- Preparing Trending Analysis on the denials and escalating to Supervisors
- Finding updates from payers via call or online for billing related information and sharing with the concern team/department to prevent denials.
- Responsible for updating any internal databases, electronically storing and organizing patients' records, billing details, and registration forms.
- 2 or Graduate in any stream
Billing & collections training and/or 1 year of industry experience in the relevant function
Other specifications
Good English communication (reading, writing, listening, speaking)
Understanding of US healthcare, HIPAA
Good at Operating Computer - software and MS office
Capable of task execution based on work instructions
Job Types:
Full-time, Regular / Permanent
Salary:
₹17, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Flexible shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- need immediate joiners with minimum 1year experience in ar calling
Experience:
- ar caller: 1 year (required)
Language:
- good in english (required)
Speak with the employer
- Health insurance
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