Captain - Thane District, Maharashtra, India - Forehotels
Description
Banquet Captain Responsibilities:
- Welcoming guests upon their arrival and assisting them with their seating arrangements.
- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
Banquet Captain Requirements:
- High school diploma or GED.
- Degree in hospitality or similar preferred.
- A minimum of 3 years experience as a banquet captain or similar.
- Excellent leadership abilities and the ability to manage many staff members.
- Great time management and multitasking abilities.
- Excellent written and verbal communication abilities.
- The ability to provide an excellent level of customer service, even in stressful situations.
- Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.
Salary:
₹18, ₹20,000.00 per month
Ability to commute/relocate:
- thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 3 years (preferred)
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