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    Principal Prod. Consult.-Tech - Pune, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Pune, India

    1 week ago

    Default job background
    OTHER
    Description

    Product Head (Dotted line to Offshore account director)

    Qualification:

    Science / Engineering graduate

    Responsibility:

    Operations Review:

    • Monitor the profitability of consulting engagements and define methods to improve the same against predefined goal.

    Pre-sales:

    • Generate new leads due to connects in external forums and being known in industry circles for thought leadership.
    • Participate in strategic deals or deals < 3 MM USD.
    • Lead proposal development in planning and organizing proposals end to end.
    • Create business case/ROI.
    • Define the approach that incorporates the winning themes, positioning papers for key proposals.
    • Establish connect with key client stakeholders in the context of the opportunity and address concerns/needs.
    • Sign off on commercials, when margin for engagement is within the set boundaries.
    • Share and educate account team on new capabilities.

    Solution Definition:

    • Understand the client's stated and unstated needs and break down the scope.
    • Assist Project teams on various engagements to resolve escalated issues in problem definition.
    • Review reports and qualify the recommendations/conclusions provided by the consulting team.
    • Present the reports and recommendations to customers for potentially very large opportunities.
    • Conduct client workshops for complex engagements including product evaluations.
    • Provide industry perspective and multiproduct experience for qualifying the recommendations.

    Solution Deployment:

    • In large and complex engagements, act as a SME and provide overview across clients for cross function integration, product knowledge, and industry knowledge.

    Project Management:

    • Act as advisory and governance body for consulting engagements.
    • Oversee the solution and delivery across large / critical projects through project reviews / governance meetings.
    • Provide technical / functional guidance to the product team on a need basis.
    • Identify risks proactively based on multiproject experience.
    • Identify course corrections, best practices etc to be implemented to ensure projects meet timelines, quality parameters and expected outcomes.
    • Resolve escalated issues that team is unable to resolve and communicate with clients effectively.

    Product Partner Management:

    • Oversees product partnership by following up on all process compliance (legal, corporate finance).
    • For a deal / customer: Negotiate on the pricing within the guidelines set by leadership team.
    • Create joint GTM.

    Practice Development:

    Based on multiple products expertise:

    • Drive initiatives to identify new solutions, Assess proposed solutions ( areas / addons / functionalities to merge service line cutting across products and to build solution assets) and bring management sponsorship.
    • Drive creation of new solutions, frameworks, assets etc based on high level inputs shared by the Group Product Head.
    • Provide viewpoint positioning papers.
    • Provide inputs on PPS Positioning and differentiation from a market perspective.
    • Collect new achievements, new implementations and circulate the same on quarterly basis with the leadership as well as the products team.
    • Identify customers / projects which can be used as Reference Implementations / Reference customer.

    Knowledge Management:

    • Leverage internal team discussions / town halls to identify best practices, trends and technical & functional knowledge and ensure that the same are disseminated with the larger team.
    • Monitor updation of proposals, case studies and learning's.

    People Management:

    • Address concerns of different stakeholders and strive towards amicable resolution.
    • Understand aspirations of team members.
    • Set goals for team members and monitor performance.
    • Conduct appraisals.
    • Identify, priorities and deploy action items for competency development.
    • Guide the employee in setting career paths.
    • Participate in senior level talent selection.
    • Review progress on employee engagement activities.
    • Direct and guide other managers/team leaders on resolving employee complaints.
    • Identify, groom, reward and develop high performers and future leaders.

    Must Have Skills

    • Duck Creek Policy
    • Duck Creek
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