Dev Escalation Engineer - Bengaluru, Karnataka

Riverbed enables organizations to maximize performance and visibility for networks and applications. · ...

Riverbed enables organizations to maximize performance and visibility for networks and applications. · Provide remote support to customers via phone, web, and email · Troubleshoot performance issues related to network/data forensics · ...

Netskope's customers include some of the largest Fortune 500 companies that demand best in class customer support. · Own and drive escalated support issues. · Work on critical incident response tasks as required.Take technical ownership for escalated tickets to ensure they progre ...

We're looking for an experienced Escalation Engineer to join our Customer Success team. · We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. · We foster an inclusive environment that values all b ...

Collaborate with cross-functional teams to resolve complex technical issues develop and implement effective escalation processes to improve customer satisfaction analyze and troubleshoot technical problems using various tools and techniques provide expert guidance on NetScaler pr ...

We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd and tackle the bigger competitors. · As the Lead Escalati ...

We are looking for a skilled Lead Escalation Engineer with expertise in NetScaler to join our team. · Manage and resolve complex technical issues related to NetScaler. · ...

Be a part of a team that's ensuring Dell Technologies' product integrity and customer satisfaction. · Serve as a global escalation point, collaborating with various teams to resolve issues. · ...

We are looking for a highly skilled and experienced Lead Escalation Engineer to join our team. · Manage and resolve complex technical issues through effective escalation processes. · Collaborate with cross-functional teams to identify root causes of problems and implement soluti ...

Lead Escalation Engineer responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity via phone, email and/or remote access. · ...

+Be a part of a team that's ensuring Dell Technologies' product integrity and customer satisfaction. Join us to do the best work of your career and make a profound social impact as a Senior Principal Software Engineer - IT on our Software Engineer-IT Team in Bangalore. · +We beli ...

We are seeking an experienced Lead Escalation Engineer to join our team at Cloud Software Group. As the highest level technical support team, you will assist customers in providing timely solutions for their environments and issues. Your solid understanding of Windows and Linux n ...

Our Development Escalation Engineer will dive deep into customer-reported issues by analyzing logs, debugging production code, and identifying root causes. · ...

You have a Engineering university degree, combined with at least four years of tech support experience in a large enterprise environment. You are comfortable working in solving problems / debugging ASP.NET based multi-tenant cloud services. · Must have a Graduate Degree in BE/B.T ...

We are seeking a Lead Escalation Engineer to provide technical assistance on Citrix products to customers of large size, scope, and/or political complexity via phone, email and/or remote access. · The support focuses on in-depth problem analysis of Citrix products and their integ ...

Dive deep into customer-reported issues by analyzing logs, debugging production code and identifying root causes. · ...

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. · Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize ...

Zscaler is a pioneer and global leader in zero trust security. The world's largest businesses rely on Zscaler to secure users, branches, applications, data & devices. · Troubleshooting and resolving customer or production cloud incidents that have been escalated by the support te ...

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office. · Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their dat ...

The Lead Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access. · Works to achieve operational targets with major impact on the departmental r ...

The Senior Escalation Engineer provides technical assistance on Citrix products to customers via phone, email and/or remote access. · ...