Tele Caller Executive - Indore, Madhya Pradesh, India - THE MOUNTAIN HERB

Description

• Make inbound & outgoing calls to customers to advise them of products and services that may be of interest to them.
• Take customer information and update it in the database as required.
• Explain products and service features to clients.
• Pass on leads to the outbound sales team if applicable
• Understand the customers' needs and tailor the service to their needs.
• Be patient with a polite and customerfocused telephone manner.
• Update customer information such as change of address and phone number when requested to do so.

• High school diploma or above
• Ability to communicate with customers and other staff members
• Strong problemsolving skills
• Knowledge of sales software and CRM systems and their functions
• Resilient and positive nature
• Able to work as part of a team and achieve team goals and targets
• Strong communication skills, both written and verbal

• Good interpersonal skills
• Good listening skills, with high levels of attention to detail
• Ability to multitask

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid time off

• Day shift
• Evening shift
• Morning shift
• Night shift

• Overtime pay
• Performance bonus