Gold Loan Executive - Pollachi, India - VANCHINAD FINANCE PVT LTD
1 week ago
Description
Coordinate with branch sales team and support BSM, SMs for lead conversion - Tele-calling / follow up on leads given by sales team and Corporate office - Coordinate customer walk in branch.
Explain product details to customer and suggest scheme based on need analysis - Conduct self gold valuation and inform gold loan amount.
Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed - Update valuation details in system i.e. Gold portal and loan booking system - Ensure loan processing completed within stipulated TAT.- Follow up with customer for timely interest collection - Gold loan file disbursal in system (this could be done by BOM for most Branches) - Custody of gold packets in the office, record it as per process - Raise Payment Request / Cheque Disbursement, record it as per process - Arrange to send the complete file to COPS as per process.
- Manage Related MIS, interface with COPS, regional teams as might be required.- Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers - Customer Support / Service as required.
Salary:
₹14, ₹16,500.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location:
In person
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