13831261 - Custom Fleet - SQL - Bengaluru, Karnataka, India - Capgemini

Capgemini
Capgemini
Verified Company
Bengaluru, Karnataka, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
:

Roles Responsibilities Should have experience in leading a team in production support development environment Handle customers at client location and manage escalation effectively Ensure all activities assigned to the team are completed on time without defects Should be able to prepare reports and presentations for client update Ability to drive the team to make sure all KPI/SLA are met Identify improvement areas provide solutions for the same Document the processes and update the existing docs as required Independently work on the tasks and delegate tasks based on priority Coordinate with client on task prioritization Provide regular updates on the tasks owned or assigned Effectively communicate with client Should be aware of ITIL concepts and able to implement wherever applicable Experience and Qualifications Primary Skills:

o Install, Upgrade, Patching and Configuring SQL Database o SQL backups and restore, good understanding on recovery models o Data and log file movements for System and User databases o SSIS and SSRS administration and troubleshooting the errors o Capacity planning for critical servers o Perform troubleshooting, incident response, and patching in a timely manner o Troubleshoot and resolve technical problems in timely and accurate manner o Performance Monitoring and Performance Tuning o Identifying bottlenecks using profiling tools like SQL Profiler, Redgate etc and work with dev in tuning o Good Knowledge on Shell scripting o Proactively identify opportunities for automation of manual tasks and automate them Create and maintain documentation for various changes, and upgrades Troubleshoot and resolve technical problems in timely and accurate manner with RCA Good oral written communication skills Experience in Support Enhancements projects is preferred Flexible to work in shifts (4-12, Infrastructure Analyst-One to Three Years,SQL-One to Three Years.
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