Front Office Executive - New Delhi, India - Spree Hotels

Spree Hotels

Verified Company

New Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Welcome guests and giving a found farewell to guest.

Overseeing VIP guests, arrivals and departures.
Coordinating and multitasking job duties in a busy environment.
Should possess detailed information about the Property, city as well as the competition.
Providing excellent customer service as per hospitality standards.
Greeting guests as they enter and exit the Property.
Providing information regarding the Company, town attractions, activities etc.
Check on VIP arrival, complete their preregistration formalities.
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Coordinate with housekeeping for cleanings.
Collect Guest feedback during guest departure along with his likes and dislikes.
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict staff grooming and hygiene standards.
Consciously and continuously strive to better her skills and increase her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Must be able to work shifts days, evenings, weekends and holidays.
Professional in demeanor and presentation.
Personable, enthusiastic, selfmotivated and able to work independently.
Observant, discriminating and detailoriented
Strong interpersonal and organizational skills.

PREREQUISITES:

Good guest interaction skills.

Good listening skills.

Sound decision making.

Good interpersonal and communication skills.

Work Remotely

Salary:
Up to ₹25,000.00 per month

Benefits: