Health Coach - Gautam Budh Nagar, India - Bione

Bione

Verified Company

Gautam Budh Nagar, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Answering large amounts of queries to provide information about products, services, receive orders, cancel orders, and obtain details of complaints
Identifying and assessing customers' needs to achieve satisfaction
Building sustainable relationships and trust with customer accounts through open and interactive communication
Meeting personal/customer service team sales targets and call handling quotas; generating sales leads wherever necessary
Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Providing accurate, valid, and complete information by using the right methods/tools Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.

Qualifications, Skills, and Competencies:

Graduate/ Post Graduate degree in any discipline
Proven 2 to 5 years of Telesales support experience or experience as a client service representative in sales
Excellent communication (verbal and written) skills in Hindi and English
Customer orientation and ability to adapt/respond to different types of characters Good listening ability to understand customer issues very clearly and provide resolution
Ability to function independently as well as in a team, multitask in a highenergy environment
Demonstrated ownership to resolve challenging customer issues, escalating when necessary
Ability to maintain regular and reliable attendance, including the daily schedule; operational
Flexibility with the working schedule may be expected to work weekends, holidays, and event
Familiarity with Microsoft Office especially Word and Excel

Salary:
₹10, ₹30,000.00 per month

Benefits: