Operations Supervisor - Mumbai, Maharashtra, India - Morgan Stanley

Morgan Stanley
Morgan Stanley
Verified Company
Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

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Deepika Kaur

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Description
Operations Supervisor - Parametric


Job Number:
3249532


POSTING DATE:
Apr 9, 2024


PRIMARY LOCATION:
Non-Japan Asia-India-Maharashtra-Mumbai (MSA)


EDUCATION LEVEL:
Refer to Position Description


JOB:
Asset/Investment Management


EMPLOYMENT TYPE:
Full Time


JOB LEVEL:
Senior Manager


DESCRIPTION

  • ABOUT MORGAN STANLEY
  • ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley.

We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients.

A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs.

We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 2-3 days a week and choosing to work remotely or in the office the remaining days of the week.


ABOUT THE TEAM
The Operations department consists of a team of professionals that focuses on the overall operations of Parametric.

This group ensures the production process is complete from start to finish and lines up with the goals and functions of other departments within the firm.

Examples include supervising, organizing, and completing daily production, measuring and evaluating daily workload, and providing services to ensure the business runs as smoothly and effectively as possible.


ABOUT THE ROLE

As part of the Global Operations Team, the Supervisor will oversee a team, typically consisting of 4-7 staff members, on a designated teaM/Focus area, guiding the daily operations of the team.

The Supervisor is responsible for hands-on task execution and policy adherence, ensuring that work is completed timely and accurately. The Supervisor assigns/aligns and oversees work and provides work-related training and coaching to team members.

As a solid people leader, the Supervisor has a keen awareness of the people on their team along with each individual's skills and capabilities and leverages this insight for appropriate work assignment and training, and motivating and developing the team.

Leads the team that performs during non-US market hours in a true 'follow the sun' model across multiple geographies, and then provide a status report at local end of day to ensure a clear hand-off and service and operations excellence.


PRIMARY RESPONSIBILITIES

  • Demonstrates robust leadership and supervisory skills coupled with an extensive understanding of operational processes for the designated operations area.
  • Exhibits a comprehension of endtoend processes within the operations team, with the ability to promptly address inquiries and perform daily tasks as needed to support the team.
  • Is riskminded and ensures the accurate and timely completion of control reporting and audits.
  • Conducts a daily review of the team's work as assigned.
  • Acts as the primary escalation contact for the team resolving issues with a sense of urgency in order to mitigate potential risks, with a discerning ability to escalate issues to the appropriate managerial level.
  • Ensures daytoday staffing adequacy in the department, providing training and crosstraining to employees as necessary. Demonstrates the ability to prioritize initiatives and distribute workloads effectively during periods of peak activity.
  • Responsible for implementing processes to support firmwide initiatives.
  • Reviews and proposes new methods and procedures to enhance daily operations in the department for increased efficiency and effectiveness.
  • Undertakes diverse developmental functions, including interviewing, conducting performance appraisals, developing planning, and addressing corrective action/termination.
  • Identifies and manages challenge areas, executing improvement plans promptly.
  • Thrives in managing multiple projects, deadlines, client inquiries, etc., within a dynamic and fastpaced environment.
  • Delegates or allocates workloads appropriately across the team.
  • Ensures that written procedures are kept uptodate for all team processes.

QUALIFICATIONS

  • JOB
    QUALIFICATIONS

SKILL SET
Required Experience: 5+ years


PRIMARY SKILLS

  • Bachelor's Degree (4 year degree) with concentration in finance or accounting preferred.
  • 5+ years' previous experience in the financial services industry with demonstrated deep functional knowledge in financial services with a focus on financial services operations
  • Proven track record as a successful leader who focuses on their people
  • High level of service with a focus on ensuring an outstanding client experience
  • Riskminded and shapes organizational standards in risk management, anticipates global trends, and guides others through unprecedented circumstances
  • Demonstrated organizational skills, selfinitiative, and the ability to analyze information to suppor
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