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    Customer Service Executive - Kolkata, India - timesjobs

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    Full time
    Description

    Job Title:
    Customer Service Executive


    Qualifications:
    Graduate/ Post graduate


    Key Responsibilities:


    Should be efficient in handling inbound and outbound calls, managing customer queries, demonstrating right product structure to the registered & non-registered users.

    Converting them into paid users, establishing & maintaining interpersonal relationships with the registered & paid users and generating references
    Guiding registered users for making payments & other access issues
    Updating about new course launch or any upcoming online events, proper documentation of the registered, Paid & Unregistered users.


    Skills Required:
    Basic understanding of stock and financial markets, sales skills, active listener, active learner, good speaker

    Compassionate in telephonic calls, good communication skills

    Basic computer knowledge, ambitious in achieving targets

    Experience: 2 to 4 years


    Location:
    Kolkata

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