Technician - Pune, India - The Kothari Wheels (Authorized Maruti Suzuki Dealership)
Description
Job Description - TechnicianJob Title:
Technicians (4 levels)
Job Holders Name:
- XYZ_
Department:
Service
Reporting To:
Works Manager
a)
Repair & Service
- Analyze the job orders to identify what work has been agreed. In case the job order is not clear, seek clarification from the Service Advisor
- Inspect the general condition of the vehicle and make note of any additional damages or repair required
- Perform repair work as directed, within manufacturer's timescales and in accordance with established and documented procedures
- Ensure that job card is signed after completion of work.
- Provide written details on completed Job orders, ensuring hours and materials used are accurately and appropriately recorded
- Ensure all warranty and exchange Parts are properly labelled and returned to the Warranty/Parts office
- Determine which parts and tools will be required for a given repair or service
- Inform the Service Advisor and the Workshop Manager if a part needs to be ordered
- Ensure that any unused part/s is returned to parts department immediately
- Test vehicles and provide diagnostic reports to the service advisor / workshop manager
- If additional work is required inform service Advisor and follow the necessary steps for making sure the customer is contacted
- Observe, recognize and report on vehicle and component serviceability
b)
Compliance to Guidelines
- Ensure compliance of vehicles with industry safety standards when returned to customer and that any faults noted have been reported on the job card
- Maintain the condition and inventory of tools provided by the company at all time. Ensure that only calibrated tools and equipment are used for repairs or servicing
- Report any defects found on tools or major equipment to the workshop manager
- Ensure that all special tools and equipment and technical literature is returned in clean and working condition to their original location
- Ensure compliance to all dealer policies & practices and cleanliness standards are maintained
- Ensure that the requirement of special tools for the job is conveyed to the Workshop Manager
c)
Customer Satisfaction
- Safeguard and protect the customer's vehicle and its contents while being repaired or serviced
- Ensure the customer's old parts are neatly handed over to the customer
1.
Recruitment profile:
1.
Educational Qualifications:10th pass/ extensive technical experience
2.
Industry:
Auto [2 wheeler preferred]
3.
Minimum experience:0-5 years [as per level of technician]
4.
Profile:
extensive technical experience especially for automobiles [2 wheelers], adherence to processes and norms
5.
Passions/ Interests:
Passionate about Royal Enfield and motorcycling, owns/ rides one himself
6.
Competencies:
i. Extensive technical knowledge
ii. Multi-Tasking, time management & prioritizing
iii. Operational Excellence
iv. Orientation to detail
v. Problem Solving
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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