Customer Care Executive - Vadodara, India - Staff India Consultancy
Description
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelinesMaintain a courteous and calm manner at all times to de-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Qualifications : 12 and above
Salary: 10000 to 25000 Depends on interview
Salary:
₹10, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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