Client Service Officer - Delhi, India - Creative Shadows Promotion Pvt. Ltd.
Description
Ensuring a positive and professional client service experience.- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
Job Types:
Full-time, Regular / Permanent
Salary:
₹20, ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Delhi , Delhi: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 4 years (required)
Speak with the employer
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