Guest Experience Manager - Mumbai City

Join our Mission to Lead the Future of Snacking. · Manage the media agenda in a particular geography. · Help execute the media strategy and build relationships with agencies, · a source of learning and development for the wider marketing function, · A desire to drive your future ...

We are seeking a warm, proactive, and highly organized Customer Experience Manager who will own the complete participant journey across our programs webinars and community platforms. · ...

Member Experience Managers (MXM) play a vital role in cultivating the success of our training program. · ❖ Member onboarding– MXM is responsible for delivering fitness consultations,Movement assessments and body scans.Coordinates follow-up appointments to keep training services a ...

This is a front-facing narrative-driven high-ownership role. Lead and deliver structured AI walkthroughs for visiting customers and stakeholders. · Explain HP's AI Proofs of Concept (PoCs), AI portfolio, and use-case impact in clear business-relevant language. · ...

Handling Inbound Support tickets and solving the queries to the User's satisfaction · Reporting bugs/issues flagged by the Users to the Product team · Following defined SLAs for Customer SupportGood Communication skills · Video creation skills, · Knowledge of Excel, · ...

We're looking for someone who can help plan and execute brand content for our salon and clinic partners.Plan and create content for salon and clinic touchpoints—tent cards, brochures, standees, in-salon displays, decks, · training,and sales tools. · Think through what content is ...

As Senior Learning Experience Manager you will be responsible for the day-to-day training programs and initiatives across all sites. · ...

CX Team Lead for Quick Commerce or E-commerce environment to manage a large CX team agents) handling chat and call support drive performance on core CX KPIs monitor agent productivity adherence queue management conduct regular coaching feedback performance reviews work on process ...

We are seeking a dedicated Customer Experience Manager to ensure that services delivered by our Business/Service partners and their extended networks consistently meet a pre-defined best-in-class service quality level. · ...

This is a job to lead customer visits and develop communication strategies in the Customer Experience Centre in Mumbai. · A good candidate should have experience using common business tools for professional marketing and communication work. · You have at least five years of relev ...

The Curation Manager will design curate and deliver distinctive resort experiences across the MHRIL network ensuring cultural authenticity guest delight and brand values while being scalable. · Key Responsibilities include Experience Design & Innovation Quality Assurance Collabor ...

Responsible for enhancing patient and customer experience across the medicals by ensuring smooth retail operations service quality brand standards. · 812+ years of experience in retail healthcare or operations · Proven leadership multi-stakeholder management experience · ...

Develop and customize AEM components templates and workflows based on business requirements design and implement scalable reusable front-end back-end solutions within the AEM ecosystem integrate AEM with external systems such as CRMs DAMs marketing automation tools optimize AEM a ...

The Four Seasons is powered by its people. We are a collective of individuals who crave to become better and create amazing experiences for our guests. · We believe in recognizing familiar faces and treating everyone with genuine heart. · We know that the best way to enable our ...

LoveLocal is looking for an Assistant Manager – Customer Experience to lead and scale our customer support operations. · Manage and lead a large CX team (20–50+ agents) handling chat and call support · Drive performance on core CX KPIs: AHT, FCR, CSAT, NPS, QA scores · ...

To understand customer needs and provide excellent service. · ...

This role involves overseeing customer interactions to ensure an exceptional customer experience,fostering satisfaction and loyalty. · Foster satisfaction and loyalty. · ...

+This is a Full time contractual role (FTC) initially for a period of 3 Years. · +Lead and manage teams (Project Managers, executives, Territory CX Managers) to ensure a superior and uniform customer experience and service delivery. · ...

We’re seeking someone to join our team as Vice President. · This position provides specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, optimizing data processes for improved data acc ...

Manage the member onboarding process ensure a smooth start to the member fitness journey conduct comprehensive fitness consultations determine the right mix of personnel and tools tailored for each member optimize their experience improve and maintain a strong retention score thr ...

This role is responsible for managing end-to-end Partner Experience cycle activities including operational MIS, survey rollout, feedback collection and validation across all distribution channels. · Graduate / Postgraduate (MBA preferred) · 2–4 years of experience in Insurance / ...