Front Office Receptionist - Mumbai, India - Forehotels

Forehotels
Forehotels
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
1. Front office manager checks whether the front desk is clean or not.


  • Front office manager makes the duty roaster for employees.
  • Check whether all employees are correctly communicating with the guests or not.
  • A front office manager checks the employee's grooming standards. This means whether all employees who are working in the front office, are maintaining their grooming standards or not.
  • Check the guest's services. Follow each and everything is perfect or not.
  • They monitor and update records and files.
  • They maintain the front office logbook.
  • Check the guest's feedback.
  • They prepare and manage outgoing mail.
  • They motivate and train all the employees in the front office department.
  • They check the night auditing reports.
  • They manage or solve guests' problems or issues immediately.
  • They send employees working reports to the HR department.
  • Front office manager attends morning meetings with the hotel general manager.
  • They check the dealing with the arrival and departure of the guests.
  • Ensuring professional greeting of clients, visitors, and guests.
  • Check the VIP functions and events taking place in the hotel.
  • Check whether all the software which is used in the front office is updated or not.
  • They update and back up databases regularly.
  • Make coordination with the housekeeping department for room cleaning.

Pay:
₹15, ₹17,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work (preferred)


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