Chief Operating Officer - Chennai, India - filroll
filroll
Chennai, India
Verified Company
2 weeks ago
Description
As a Chief Operating OfficerOperations Management:
Overseeing day-to-day operations of the company and ensuring smooth functioning of all departments, including customer support, product development, sales, marketing, and finance.
Strategy and Planning:
Collaborating with the CEO and other executives to develop the company's overall strategy and long-term goals. Creating operational plans and setting performance objectives for different departments.
Process Improvement:
Identifying areas for process improvement and efficiency gains across various business functions. Implementing best practices and streamlining workflows to optimize operations and enhance productivity.
Financial Management:
Working closely with the CFO to develop and manage the company's budget. Monitoring financial performance, analyzing financial data, and making informed decisions to improve profitability and resource allocation.
Team Leadership:
Building and leading high-performing teams across different departments. Providing guidance, mentoring, and coaching to employees, fostering a culture of collaboration, innovation, and continuous improvement.
Performance Monitoring:
Establishing key performance indicators (KPIs) and metrics to assess the company's performance. Regularly monitoring and analyzing data to track progress, identify trends, and address any issues or bottlenecks.
Customer Success:
Ensuring a customer-centric approach by overseeing the customer success team and ensuring high levels of customer satisfaction. Identifying opportunities for product improvement and working with product development teams to meet customer needs.
Vendor Management:
Managing relationships with third-party vendors, suppliers, and partners.
Negotiating contracts, ensuring service level agreements are met, and evaluating new vendors or technologies that can enhance the company's operations.
Risk Management:
Identifying potential risks and developing strategies to mitigate them. Ensuring compliance with legal and regulatory requirements, as well as data privacy and security standards.
- Cross-functional Collaboration: Collaborating with other C-suite executives, such as the CEO, CTO, and CMO, to align strategies and initiatives across departments. Facilitating communication and coordination between teams to drive company-wide objectives.
Skills
python
business development
product management
CRM business strategy
market research
product development
leadership
swagger
cto
redis
project management research
amazon web services
spring marketing management
api
junit
aws/ec2/elb/s3/dynamo db
red hat
open shift Team
Cassendra
ethereum AWS
Spring Boot
Apache Kafka
Markting Strategy
mogodb
Flutter:
Flutter/Dart
MERN Stack:
- Javascript (ES5 & ES6), MongoDB, , React,
Salary:
From ₹500.00 per month
Benefits:
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 3 years (preferred)