Universal Banker - Pune, India - Standard Chartered

Standard Chartered

Verified Company

Pune, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job:
Retail Banking

Primary Location:
Asia-India-Pune

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 06/Jun/2023, 4:41:47 PM

Unposting Date:
Ongoing

The Role Responsibilities

Job Role

Deliver quality service while carrying out the following transactions among others for customers.
Cash deposits.
Cash withdrawals.
Demand draft / pay order instructions accepting and processing.
Accepting instructions for FD breaks.
Effecting internal account to account transfers.
Accepting and processing stop payment instructions.
Ensure that all of the above services are delivered with accuracy and warmth.
Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.

Strategy

General Reconciliation and Compliance Activities at their level, which may typically include
Dual control of Cash functions.
Control of Security stationary.
Review of processing entries and vouchers.
Contribute to branch performance through referrals, efficient customer service, effective operations controls.

Business
Sales Referrals where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff

Processes

Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance.
Responsible for health and safety for all. As part of the Health and Safety guidelines you should

People and Talent

Take reasonable care for the health and safety of coworkers and those who may be affected by your actions or your omissions; Cooperate with Management to support and promote Health and safety in the workplace.
Ensure that your actions do not put others at risk; Work in a healthy and safe manner.
Encourage others to work in a healthy and safe manner.
Report all accidents and incidents and bring to the attention of the management any hazard in the workplace.

Risk Management

Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.

Governance

Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc and comply with the same.
Read, understand and comply with all provisions of the Group Code of Conduct.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank's

Conduct Principles:
[Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Graduate / Post Graduate, consistent academic career.
Extensive sales experience years).
Sales focused and highly target oriented.
Able to pick up new concepts quickly.
Able and excited about going out to meet new customers.
Competitive awareness and benchmarking.
Excellent communication, interpersonal and relationship building skills.
Management Information skills.
Good Interpersonal skills.
Banking knowledge.

Role Specific Technical Competencies

Diligent and Punctual
Knowledgeable about the role
Certified with relevant courses
Confident
Fluent in Language
Good Sales exposure
Banking exposure

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_.

When you