- Date: 21st February
- Timing: 10:00 AM onwards
- Entry Allowed Till: 1:00 PM (Post this, only exceptional cases will be considered)
- Venue:Infosys BPM Limited Ascendas International Tech Park SEZ, PH‑III Plot No. 18, International Tech Park Rajiv Gandhi Info Park, MIDC Phase III Hinjewadi, Pune 411057
- Walk‑in POC: Dilip
- Handle high‑volume customer calls efficiently.
- Understand customers' financial situations using FFQs & probing.
- Provide repayment solutions & negotiate payment plans.
- Manage delinquency buckets and ensure compliance.
- Offer accurate information on services, complaints, and cancellation queries.
- Resolve concerns and escalate special cases when needed.
- Maintain detailed and accurate documentation in internal systems.
- Manage cases under Chapters 7, 11, 13 of U.S. Bankruptcy Code.
- Conduct research and maintain precise documentation for GreenSky.
- Ensure strict compliance with federal/state bankruptcy laws.
- Exercise independent judgment, professionalism, and confidentiality.
- Meet individual performance goals and compliance requirements.
- Strong experience in Collections / Bankruptcy
- Excellent verbal communication (CEFR C1)
- Strong listening, negotiation & problem‑solving skills
- Ability to handle pressure & difficult conversations
- Multitasking: type & talk simultaneously
- High attention to detail & accuracy
- Good interpersonal and customer‑handling abilities
- Ownership mindset & adaptability to process changes
- Minimum 2 years in Collections or Bankruptcy
- Computer proficiency
- Strong documentation & multitasking capabilities
- Experience in financial services, customer support, or recovery process
- Bachelors degree or Paralegal certification
- 2 years of Legal Operations experience
- Familiarity with PACER, LexisNexis, document management systems
- 1 year of bankruptcy/probate experience
- Full‑time role
- 24/7 rotational shifts (US shift mandatory)
- Office‑based (Hinjewadi, Pune)
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is Hiring Customer Support - Pune District - Infosys BPM
Description
WALK‑IN DRIVE Collections / Bankruptcy Specialist (US Process)
Infosys BPM, Pune
21st February | 10:00 AM Onwards
Job Level: 3A | Location: Pune | Shift: US | Voice Quality: CEFR C1
Why You Should Apply
If you're an experienced Collections or Bankruptcy professional who thrives in a fast‑paced environment and is ready to accelerate your career with Infosys BPM, this is your chance. Were hiring immediately, and shortlisted candidates will receive on‑the‑spot evaluations
This is a walk‑in drive, so no waiting, no delays just walk in and interview directly
Role: Collections Representative / Bankruptcy Specialist
Experience Required: Minimum 2 years in Collections or Bankruptcy (mandatory) Voice Requirement: Excellent spoken English CEFR C1Shift: US Shift (Night Shift) Work Mode: On‑site (Call Center Environment) Notice Period: Immediate Joiners Preferred
Drive Details
About the Role
Join our dynamic Inbound + Outbound Contact Center Team, where you will:
Bankruptcy Specialist Additional Responsibilities (If Applicable)
Skills & Competencies We Value
Qualifications
Required
Preferred
Work Schedule
How to Apply?
Just Walk In
Bring your updated resume, ID proof, and walk into the venue on 21st February, anytime between 10:00 AM to 1:00 PM.
Take the Next Step in Your Career Join Infosys BPM
This is your opportunity to work with a globally trusted organization, build your expertise, and unlock new career growth.
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