Chat Process - Kolkata, India - RealRender3D
Description
Roles and responsibilities:
- Able to provide customer service to international client.
- Capable of handling customer queries and resolve their problems efficiently and quickly to retain them
- Understand customer needs and provide them relevant solutions through chats and mails
- Able to handle multiple customers and their queries simultaneously and achieve customer satisfaction
- Able to work in rotational shifts (7 AM 4 PM, 1 PM 10 PM, 10 PM 7 AM)
- Good communication skill
- Capable of communicating in English (verbal and written)
- Fresher / 13 years experienced in voice or nonvoice
Salary:
₹12, ₹17,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Do you have experience in BPO?
Speak with the employer
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