Desktop Support - Chennai, Tamil Nadu, India - 3i-infotech

3i-infotech
3i-infotech
Verified Company
Chennai, Tamil Nadu, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Designation :
Desktop support Engineer

  • Field engineer

Salary: 2.0 LPA to 3 LPA


Location:
Chennai, Tamil Nadu


Experience: 1+ Years


Qualifications :
Any degree


Description:


Mandatory skills:
Desktop troubleshooting, Printer support, Installation, Configuration, etc.

  • Address user tickets regarding hardware, software and networking
  • Ask targeted questions to diagnose problems
  • Guide users with simple, stepbystep instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional

Notice period:
<15 days


Salary:
₹100, ₹300,000.00 per year


Shift:

  • Day shift

Work Location:
In person
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